Through the use of Community Monitoring Cells and Community Report Cards the Consumer Unity and Trust Society (CUTS) aims to gather data on health worker absenteeism and develop a community-based monitoring model that can be replicated throughout India to improve the quality of service delivery and public expenditure outcomes.

In this study CUTS put together Community Monitoring Cells, consisting of unemployed, educated youth, who conducted unannounced visits to 30 Primary Health Centers to determine the extent of health worker absenteeism. Their findings indicated that health workers were absent on average 27% of the time, costing the state of Rajasthan alone Rs.150 million per year.
 

Attached Resource(s): 

Presentation of Methodology and Results

CUTS Analytical Report